A number of global trends have a large influence on the way we use technology in our life and work, like: ? increasing connectivity and connected devices (any time, any place, anywhere) ? broadband ? increasing data storage capacity, both local and in the network ? smart objects (ambient intelligence, intelligent multimodal user interfaces) ? heterogeneous environments According to technology providers this means enrichment. A necessity for this promise is the adoption of products and services to the profiles of their users. A possible concern for end users is the large number and wide variety of different products and services to deal with. In this workshop we will discuss the width and depth of the topic of profiling and will try to come to requirements and recommendations from an end user perspective. Author Keywords Profiling, cross domain user experience, user model. ACM Classification Keywords H5.m Information interfaces & presentation -Miscellaneous
Johan Schuurmans, Boris E. R. de Ruyter, Harry van