NetRaker suite: a demonstration

This demonstration will show the application of a unique approach to collecting and analyzing usability data from the users of Web sites and software applications. The NetRaker Suite supports researchers in conducting usability research remotely, collecting both quantitative and qualitative data, reducing administration overhead and overall project cost. It provides many different levels of interaction with a user base, including email invitations and Web page intercepts. Researchers can also participate in real-time screen sharing sessions with test participants, and view streaming videos of previous screen sharing sessions. In addition to these unique features, the suite of tools was designed by and for usability practitioners, offering an easy-to-use Web-based interface that supports the entire team collaborating on a Web site design. Its built-in research templates and online analysis tools makes the task of starting a new research project, as well as collecting and analyzing the ...

• Type: Conference
• Year: 2002
• Where: CHI
• Authors: Doug van Duyne, James A. Landay, Matthew Tarpy
• Keywords: CHI 2002, Human Computer Interaction, Keywords Usability Testing, Usability Research, Usability Test Tools