Reinventing the inbox: supporting the management of pending tasks in email

Email was originally designed as a tool for asynchronous communication. However, its current usage goes far beyond that. One of the most commonly performed activities in email is the management of pending tasks. This research focuses on how to support this activity in email and explores alternative solutions that use different external representations of messages and associated tasks. Keywords Email user interface, task management, prospective memory, external representations, visualization.

• Type: Conference
• Year: 2002
• Where: CHI
• Authors: Jacek Gwizdka
• Keywords: Associated Tasks, CHI 2002, Commonly Performed Activities, Human Computer Interaction, Keywords Email User