This two-day workshop examines the ways that on-line communities create and refine their shared resources, including both the formal and observable artifacts (documents, chats, threads) and the less tangible conventions, roles, and identities in the community. TOPIC OF THE WORKSHOP On-line communities are an active research and development area for CHI, CSCW, ECSCW, PDC, and related conferences. On-line communities are also becoming an important area of development, both for internal organizational use and for customer-oriented commercial applications. We propose to continue the discussion that has been active and fertile at recent conferences [5,6,12,14,16,22,28,31,40,45,48,51,55]. At last year's CHI workshop [14], there was a sense of too little time. We think that this feeling was a reflection of both the diversity of on-line communities that were represented in the workshop, and the richness of research that has been done in each kind of community. In keeping with suggestions...
Michael J. Muller, David R. Millen