Why Mobile Payments Fail? Towards a Dynamic and Multi-Perspective Explanation

Despite optimistic expectations fast diffusion of mobile payments has not taken place after a decade of trials. Several explanations to this situation have been put forward using several theories and levels of analysis. Due to the complexity and dynamism of the diffusion we need multiple perspectives to account for diffusion challenge. We juxtapose three frameworks into a dynamic analysis framework. We apply the proposed framework to explain three failed

• Type: Conference
• Year: 2009
• Where: HICSS
• Authors: Jan Ondrus, Kalle Lyytinen, Yves Pigneur
• Keywords: Biometrics, Diffusion Challenge, Expectations Fast Diffusion, HICSS 2009, Several Explanations, System Sciences