Predicting Change: A Study of the Value Frequency Model for Change of Practice

Information systems (IS) researchers have made considerable progress on defining and formalizing structured methods to support collaborative development of information systems. Concepts and methods for transferring IS artifacts to practitioners in ways that give rise to sustained use nonetheless remain more an art than a science. A better understanding of the mechanisms that give rise to willingness or unwillingness to change could help IS developers predict whether intended users would be willing to embrace a new system if it were offered to them. Such understanding might also help IS researchers to develop more effective and reliable deployment concepts and methods for their solutions. This paper reports the findings of an action research study of change-of-work-practice among 17 groups at the headquarters of a 3,000-person organization. All of the groups considered changing to a new project-trackingand-status system which supported a new collaborative project management approach. F...

• Type: Conference
• Year: 2009
• Where: HICSS
• Authors: Robert O. Briggs, John D. Murphy, Thomas F. Carlisle, Alanah J. Davis
• Keywords: Biometrics, HICSS 2009, Information Systems, Reliable Deployment Concepts, Structured Methods, System Sciences