Effects of Polite Behaviors Expressed by Robots: A Case Study in Japan

— To explore the design of politeness in embodied conversational agents and social robots from the perspective of user studies, a case study based on a psychological experiment was conducted to straightforwardly investigate effects of polite behaviors by robots in Japan, using a small-sized humanoid robot. Results of the experiment suggested that differences of polite behaviors expressed by the robot affected participants’ impression of and behaviors toward the robot. Keywords- Robots; Politenes; Psychological Experiement

• Type: Conference
• Year: 2009
• Where: IAT
• Authors: Tatsuya Nomura, Kazuma Saeki
• Keywords: Embodied Conversational Agents, IAT 2009, Intelligent Agent, Polite Behaviors, Small-sized Humanoid Robot