OneClick: A Framework for Measuring Network Quality of Experience

—As the service requirements of network applications shift from high throughput to high media quality, interactivity, and responsiveness, the definition of QoE (Quality of Experience) has become multidimensional. Although it may not be difficult to measure individual dimensions of the QoE, how to capture users’ overall perceptions when they are using network applications remains an open question. In this paper, we propose a framework called OneClick to capture users’ perceptions when they are using network applications. The framework only requires a subject to click a dedicated key whenever he/she feels dissatisfied with the quality of the application in use. OneClick is particularly effective because it is intuitive, lightweight, efficient, time-aware, and application-independent. We use two objective quality assessment methods, PESQ and VQM, to validate OneClick’s ability to evaluate the quality of audio and video clips. To demonstrate the proposed framework’s efficien...

• Type: Conference
• Year: 2009
• Where: INFOCOM
• Authors: Kuan-Ta Chen, Cheng-Chun Tu, Wei-Cheng Xiao
• Keywords: Communications, Framework Called Oneclick, INFOCOM 2009, Network Applications, Objective Quality Assessment