Challenges in supporting end-user privacy and security management with social navigation

Social navigation is a promising approach for supporting privacy and security management. By aggregating and presenting the choices made by others, social navigation systems can provide users with easily understandable guidance on security and privacy decisions, rather than requiring that they understand low-level technical details in order to make informed decisions. We have developed two prototype systems to explore how social navigation can help users manage their privacy and security. The Acumen system employs social navigation to address a common privacy activity, managing Internet cookies, and the Bonfire system uses social navigation to help users manage their personal firewall. Our experiences with Acumen and Bonfire suggest that, despite the promise of social navigation, there are significant challenges in applying these techniques to the domains of end-user privacy and security management. Due to features of these domains, individuals may misuse community data when making de...

• Type: Conference
• Year: 2009
• Where: SOUPS
• Authors: Jeremy Goecks, W. Keith Edwards, Elizabeth D. Mynatt
• Keywords: Privacy, Security Privacy, Social Navigation, Social Navigation Systems, SOUPS 2009