B-to-B E-Commerce: Assessing the Impacts of RFID Technology in a Five Layer Supply Chain

This paper attempts to track key performance indicators in order to assess the impacts of RFID technology in a five layer supply chain in the utility sector. Findings point to some performance improvements especially when RFID enables more integrated and more collaborative B-to-B ecommerce solutions. The research design involves multiple units and levels of analysis, and relies on diverse data collection methods and generates a vast amount of data. The concept of a living laboratory proved to be an insightful approach for exploring issues related to inter-company connectedness and relationship management.

• Type: Conference
• Year: 2007
• Where: HICSS
• Authors: Ygal Bendavid, Élisabeth Lefebvre, Louis A. Lefebvre, Samuel Fosso Wamba
• Keywords: Biometrics, Collaborative B-to-b Ecommerce, HICSS 2007, Key Performance Indicators, Layer Supply Chain, System Sciences