This dissertation contributes to the services science discipline by examining appropriateness of Language-Action Perspective (LAP) as a theoretical framework for web services, the technology component of services science. This study is conducted through three essays. The first (completed) investigates whether LAP constructs can describe and explain the web services architecture. Findings from this essay indicate that there is lack of mechanisms to generate conversation policies that guide interactions between applications. Conversation polices are crucial for developing large-scaled enterprise integration solutions using web services. The second (work-in-progress) builds on this finding. This essay demonstrates appropriateness of LAP constructs to access design knowledge to develop web services solutions for enterprise integration. The third (work-in-progress) evaluates usefulness of LAP constructs to develop effective web services solutions (artifact developed in the second essay).