Bringing software process change to an organisation is a real challenge. The authors have shown a sample attempt to carry out a process change and then reflected on its results and context. The present reflection points to a need for a set of principles and practices that would support the fragile process of introducing agility. For a start, the authors propose the Empirical Evidence principle exemplified using DICE® and the practice of Joint Engagement of the management and the developers. Both are results of a real-world process change case study in Poland. 1 Background The company under study is medium-sized (below 200 employees) and employs 30+ programmers in various cities in Poland. This paper focuses on one project developed in a 2-year period by a remote team. The project was developed by 3 programmers (the team’s total was 8) using the Java technology stack. It was a web application, a B2C platform for a trust fund agent. The project involved various problems, e.g. outdated...