Abstract. This article proposes to use Behavior Change Support Systems (BCSSs) to improve the security of IT applications and the privacy of its users. We discuss challenges specific to BCSSs applied to information security, list research questions to be answered in order to meet these challenges, and propose an architecture for the Personal Information Security Assistant (PISA), a software framework designed to improve the privacy-related behaviors of end-users.
Roeland H. P. Kegel, Roel Wieringa