Constructing customized process views

To enable effective cross-organizational collaborations, process providers have to offer external views on their internal processes to their partners. A process view hides details of an internal process that are secret to or irrelevant for the partners. This paper describes a formal two-step approach for constructing customized process views on structured process models. First, a non-customized process view is constructed from an internal structured process model by aggregating internal activities the provider wishes to hide. Second, a customized process view is constructed by hiding and omitting activities from the non-customized view that are not requested by the process consumer. The feasibility of the approach is shown by means of a case study.

• Type: Journal
• Year: 2008
• Where: DKE
• Authors: Rik Eshuis, Paul W. P. J. Grefen
• Keywords: Customized Process View, DKE 2008, Process View, Structured Process Model