The usability of software in rural environment is difficult for various reasons. Hence, the digital-divide remains between rural and urban population. The local language support, availability of suitable local content is some of the reasons. The authors have developed a product specially catering the need of rural population and deployed it in a rural village in Tamil Nadu, India. As part of this deployment, we conducted a training program for the end-users and interacted with them to know about the usability of our system. This paper describes our experience that we obtained by doing this exercise. KEYWORDS Accessibility, Usability, ICT, and Rural India