Designing for all users: including the odd users

The field of HCI has played an important role in broadening the spectrum of users of computational artifacts. However, users with extreme preferences are mostly ignored by the designers and researchers because they do not constitute a large portion of the market and the users lack generalizable characteristics. In order to further discuss these concerns, this paper introduces a case about the extreme users and the challenges they face. The paper ends with discussing future directions and challenges in designing for all users in the field of HCI. Keywords Design, universal design, interaction design, user studies, HCI ACM Classification Keywords H5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous. See [3] for help using the ACM Classification system.

• Type: Conference
• Year: 2009
• Where: CHI
• Authors: Jina Huh, Mark S. Ackerman
• Keywords: ACM Classification Keywords, ACM Classification System, CHI 2009, Extreme Users, Human Computer Interaction