Entry strategies into the process improvement initiative

One of the more important steps in starting a process improvement initiative is to determine the appropriate tasking and the scope of the process improvement program. There is great temptation for an organization to attempt to take on too much too fast, especially if it feels that it must catch up to its competition. For example, an organization will assess its capability against all of the Key Process Areas (KPAs) of the Capability Maturity Model (CMM) and try to set up Working Groups and Action Plans in a broadly based approach to implement multiple levels of KPAs at the same time. While it is natural to want to initiate a program quickly, it is important for an organization trying to get a process improvement initiative started to be as realistic as possible in these beginning stages. It might not be appropriate for an organization to conduct an assessment right away, yet another organization might want to focus on only a few areas to get its process improvement initiative started,...

• Type: Journal
• Year: 1998
• Where: SOPR
• Authors: Tim C. Kasse, Patricia A. Mcquaid
• Keywords: Organization, Process Improvement, Process Improvement Initiative, SOPR 1998