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MSOM
2008

Interday Forecasting and Intraday Updating of Call Center Arrivals

13 years 10 months ago
Interday Forecasting and Intraday Updating of Call Center Arrivals
Haipeng Shen, Jianhua Z. Huang
Added 13 Dec 2010
Updated 13 Dec 2010
Type Journal
Year 2008
Where MSOM
Authors Haipeng Shen, Jianhua Z. Huang
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