The Knowledge Depot: Building and Evaluating a Knowledge Management System

Organizations have long had the need to record and protect the knowledge that is their intellectual capital. However, the primary burden for knowledge management has been borne by individuals. Technological changes make such informal methods inadequate and necessitate the development of knowledge management systems that alleviate the reliance on individuals. In this paper, we describe the Knowledge Depot knowledge management system. The main technical challenges were to support the entire organization as well as individual work groups, to automate as much information capturing and organizing as possible, to ensure that organization members are aware of the information resources available to them, and to customize the system to fit the unique needs of the sponsoring organization. To address these challenges, the Knowledge Depot system was designed with four main components. The first, Electronic Publication allows selected members of the Next Step Organization to publish content electr...

• Type: Journal
• Year: 2000
• Where: ETS
• Authors: Beatrix Zimmermann, Michael E. Atwood, Sabina Webb, Michael Kantor
• Keywords: ETS 2000, Hardware, Knowledge Management, Knowledge Management System, Organization