Patient information needs: pre- and post-consultation

This paper presents findings from a study of information behaviour by National Health Service patients which explored motivational triggers for information needs. Previous research has highlighted the importance of contextual elements in users' changing information needs. This paper highlights how those needs may centre on specific events: in particular, a patient's consultation with their doctor. Patients initiate information seeking to assess whether they need clinical intervention, in preparation for the patient

• Type: Journal
• Year: 2006
• Where: HIJ
• Authors: Simon Attfield, Anne Adams, Ann Blandford
• Keywords: Health Service, HIJ 2006, Information, Information Needs