Information needs are rarely satisfied directly on search engine result pages. Searchers usually need to click through to search results (landing pages) and follow search trails b...
This paper presents findings from a study of information behaviour by National Health Service patients which explored motivational triggers for information needs. Previous researc...
Acknowledging the "untidiness of knowledge work", we agree that organizational learning calls for flexible and adaptable IT support. However, recurring situations which ...
Marc Diefenbruch, Marcel Hoffmann, Andrea Misch, H...
This paper reports on work done for the Genomics Track at TREC 2004 by ConverSpeech LLC in conjunction with scientists at the Saccharomyces Genome Database (SGD), the model organi...
Colleen E. Crangle, Alex Zbyslaw, J. Michael Cherr...
This paper analyzes some of the factors that prevent knowledge construction and reuse in traditional library settings and describes VRef, an environment designed to provide users ...
Adaptive navigation systems are tools intended to assist users when they search the Web. Thus, they often have to know the users' current information needs (IN). However, the...
In this paper we report on a study of implicit feedback models for unobtrusively tracking the information needs of searchers. Such models use relevance information gathered from se...
Ryen W. White, Joemon M. Jose, C. J. van Rijsberge...
The requirements imposed on information retrieval systems are increasing steadily. The vast number of documents in today's large databases and especially on World Wide Web ca...
This paper presents the process of development and the characteristics of an evaluation collection for a personalisation system for digital newspapers. This system selects, adapts...
Members of high-performing human teams can often anticipate information needs of teammates and offer relevant information to them proactively. Such capabilities are highly desirab...