ReMail: a reinvented email prototype

1 Electronic mail has become the most widely used business productivity application. However, people increasingly feel frustrated by their email. They are overwhelmed by the volume, lose important items, and feel pressure to respond quickly. Though email usage has changed, our email clients largely have not. In this demonstration, we will show a prototype email client developed as part of a larger project on "reinventing email." This prototype incorporates capabilities for dealing with threads of related messages, a synchronous communication facility, and the ability to annotate individual messages. The prototype has been tested on a small set of users to evaluate its features. People particularly liked tools to view and navigate among messages in a thread, and the integration of synchronous awareness and communication with the email experience. Keywords Email, threads, instant messaging. MOTIVATION Electronic mail has become the primary business productivity application. It...

• Type: Conference
• Year: 2004
• Where: CHI
• Authors: Steven L. Rohall, Dan Gruen, Paul Moody, Martin Wattenberg, Mia Stern, Bernard Kerr, Bob Stachel, Kushal Dave, Robert Armes, Eric Wilcox
• Keywords: CHI 2004, Email Clients, Email Inboxes, Human Computer Interaction, Prototype Email Client