Knowledge is now recognized as the key differentiating resource among firms. The ability to integrate widely held knowledge to derive new products and services constitutes a meta-capability from which streams new and of innovative capabilities continually emerge. This paper reports on an on-going study that empirically operationalizes new measures, and tests and validates a model of team-level knowledge integration capability in fast paced, knowledge intensive, dynamic e-business project teams. Relationships and complementarities among structural intangibles such as relational capital, cultural orientation, and absorptive capacity of teams and their ability to integrate component knowledge into project-specific architectural knowledge are empirically tested.
Amrit Tiwana, Ephraim R. McLean