Use of mobile appointment scheduling devices

One hundred thirty-eight subjects participated in a study on mobile appointment scheduling. Subjects completed a questionnaire on their primary method of managing appointments when away from their desks. Immediately afterwards, subjects completed a session of scheduling four appointments with the interviewer. The most common scheduling systems, in order of popularity, were paper-based day planners, memory, scrap paper, and PDA's. However, 43% of the claimed PDA users and 68% of day planner users switched to another, more readily accessible method when scheduling an appointment. Interviews revealed a practice of using memory or scrap paper to "buffer" appointments for later entry into the PDA or planner. Categories & Subject Descriptors H.5.2 Handheld Devices and Mobile Computing Keywords mobile computing, PDA, calendar, scheduling

• Type: Conference
• Year: 2004
• Where: CHI
• Authors: Thad Starner, Cornelis M. Snoeck, Benjamin A. Wong, R. Martin McGuire
• Keywords: CHI 2004, Common Scheduling Systems, Human Computer Interaction, Mobile Appointment Scheduling, Mobile Computing Keywords