Which Way Did They Go? Newcomer Movement through the Zooniverse

Research on newcomer roles in peer production sites (e.g., Wikipedia) is characterized by a broad and relatively wellarticulated set of functionally and culturally recognizable roles. But not all communities come with well-defined roles that newcomers can aspire to occupy. The present study explores activity clusters newcomers create when faced with few recognizable roles to fill and limited access to other participants’ work that serves as an exemplar. Drawing on a mixed method research design, we present findings from an analysis of 1,687 newcomers’ sessions in an online citizen science project. Our analysis revealed three major findings: (1) newcomers’ activities exists across six session types; (2) newcomers toggle between light work sessions and more involved types of production or community engagement; (3) high-level contributors contribute large volumes of work but comment very little and another group contributes large volumes of comments, but works very little. The ...

• Type: Journal
• Year: 2016
• Where: CSCW
• Authors: Corey Brian Jackson, Carsten S. Østerlund, Veronica Maidel, Kevin Crowston, Gabriel Mugar
• Keywords: CSCW 2016, Social Sciences