The impact of user interface quality has grown in software systems engineering, and will grow further with upcoming new paradigms such as Ambient Intelligence or Ubiquitous Comput...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
A problem with many of today's appliance interfaces is that they are inconsistent. For example, the procedure for setting the time on alarm clocks and VCRs differs, even amon...
The advent of second-generation intelligent computer tutors raises an important instructional design question: when should tutorial advice be presented in problem solving? This pa...
Facial affect (or emotion) recognition is a central issue for many VMC and naturalistic computing applications. Most computational models assume "categorical perception"...
Diane J. Schiano, Sheryl M. Ehrlich, Kyle Sheridan