Abstract. Knowledge has become the most strategic resource in the new business environment. A case-based reasoning system, which incorporates a novel clustering and retrieval metho...
Emilio Corchado, Juan M. Corchado, Lourdes S&aacut...
Application integration is a major trend in information technology today. In this paper we present a number of principles for the design, validation and presentation of process mod...
— The paper proposes a more formalized definition of UML 2.0 Activity Diagram semantics. A subset of activity diagram constructs relevant for business process modeling is conside...
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Current technologies aimed at supporting processes – whether it is a business or learning process – primarily follow a metadata- and data-centric paradigm. Whereas process met...