The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...
AI planning research is now maturing and nding practical application in the commercial, industrial, engineering and defence sectors. This has led to a rapid expansion in the last ...
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
Process descriptions are used in workflow and related systems to describe the flow of work and organisational responsibility in business processes, and to aid in coordination. How...
Paul Dourish, Richard Bentley, Rachel Jones, Allan...
Reference processes are supposed to be the basis for collaboration and mature cooperation in software development. Large business organizations need large and diverse reference pro...