Abstract. In order to support business processes effectively, their implementation by a process management systems (PMS) must be as close to the real world’s processes as possib...
Barbara Weber, Manfred Reichert, Stefanie Rinderle...
This paper addresses the significance of marketing capability for e-business performance in retail banking. A conceptual framework was built on the marketing and strategic managem...
Business processes are the core assets of enterprises. They turn the business potential into actual competitiveness on the market. To face the challenges posed by today's cha...
Birgit Burmeister, M. Arnold, Felicia Copaciu, Gio...
This paper describes the findings of a case study that explores the micro level factors surrounding the processes of creativity and process management in a creative organization. ...
The central idea in reference modeling is the reutilization of the business knowledge contained in reference models for the construction of specific information models. The orient...