In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Abstract--Cluster tools are widely used as semiconductor manufacturing equipment. While throughput analysis and scheduling of single-cluster tools have been well-studied, research ...
Jingang Yi, Shengwei Ding, Dezhen Song, Mike Tao Z...
Since the deployment of real-time sensitive applications in the Internet, the research community has been struggling to leverage the IP best-effort networks for providing QoS assu...
Reinaldo de Barros Correia, Luiz F. Rust da Costa ...
We present Galileo, an innovative engineering modeling and analysis tool built using an approach we call packageoriented programming (POP). Galileo represents an ongoing evaluatio...
Techniques for test-case prioritization re-order test cases to increase their rate of fault detection. When there is a fixed time budget that does not allow the execution of all ...
Lu Zhang, Shan-Shan Hou, Chao Guo, Tao Xie, Hong M...