383 search results - page 31 / 77 » A Customer Service Management Architecture for the Internet |
GI
2009
Springer
13 years 5 months ago
2009
Springer
Abstract: The integration of EMIS and ERP-systems has been recognized as an important step towards a holistic and long-term oriented environmental management. A number of research ...
PUK
2001
13 years 9 months ago
2001
The sales of customisable products and services over the internet is a challenging task within the area of electronic commerce. In this chapter we will present a case study which s...
ICWS
2007
IEEE
13 years 9 months ago
2007
IEEE
One of the key challenges to successful systems-ofsystems integration using Web services technologies is how to address crosscutting architectural concerns such as policy manageme...
WWW
2005
ACM
14 years 8 months ago
2005
ACM
The semantic Web and Web service technologies have provided both new possibilities and challenges to automatic information processing. There are a lot of researches on applying th...
TRIDENTCOM
2010
IEEE
13 years 5 months ago
2010
IEEE
The Internet enables the way how global businesses and communities communicate today. In the last years, however, new demands have collided with old designs, resulting in a complex...