An active research area in telecommunications concerns how to specify and control the addition of new services, such as call waiting or instant messaging, into existing software. ...
Emden R. Gansner, John M. Mocenigo, Stephen C. Nor...
This paper describes an XPath-based discourse analysis module for Spoken Dialogue Systems that allows the dialogue author to easily manipulate and query both the user input's...
We explore the concept of social landmarks in complex, shared information and coordination environments. Previous research in navigation and shared spaces has tended to emphasize ...
Michael J. Muller, Olga Kuchinskaya, Suzanne O. Mi...
Although usability methods are widely used for evaluating conventional graphical user interfaces and websites, there is a growing concern that current approaches are inadequate fo...
Parmit K. Chilana, Jacob O. Wobbrock, Andrew J. Ko
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John...