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» A Framework for Verifying SLA Compliance in Composed Service...
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ICWS
2008
IEEE
13 years 8 months ago
A Framework for Verifying SLA Compliance in Composed Services
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
DSOM
2007
Springer
14 years 23 days ago
AURIC: A Scalable and Highly Reusable SLA Compliance Auditing Framework
Abstract. Service Level Agreements (SLA) are needed to allow business interactions to rely on Internet services. Service Level Objectives (SLO) specify the committed performance le...
Hasan, Burkhard Stiller
INFOCOM
2007
IEEE
14 years 26 days ago
A Framework for Multi-Objective SLA Compliance Monitoring
Abstract— Service level agreements (SLAs) specify performance guarantees made by service providers, typically in terms of packet loss, delay, delay variation, and network availab...
Joel Sommers, Paul Barford, Nick G. Duffield, Amos...
ICNS
2008
IEEE
14 years 1 months ago
SLA Monitoring and Management Framework for Telecommunication Services
This paper presents SLA monitoring and management framework for telecommunication services. The basic requirements of this class of systems are specified and verified in context o...
Jacek Kosinski, Piotr Nawrocki, Dominik Radziszows...
GI
2010
Springer
13 years 5 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz