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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
14 years 2 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
HICSS
2003
IEEE
148views Biometrics» more  HICSS 2003»
14 years 2 months ago
Managing Multimedia Traffic in IP Integrated over Differentiated Services: SIP dynamic signaling inter-working
The current IETF standardization work has highlighted the feasibility of providing the users with a QoS network architecture in the framework of Integrated Services over Different...
Stefano Giordano, M. Mancino, A. Martucci, Saverio...
HICSS
2003
IEEE
137views Biometrics» more  HICSS 2003»
14 years 2 months ago
Adjusting Safety Stock Requirements with an AHP-Based Risk Analysis
In most cases safety stock is determined based on the variability of the demand and lead time. The focus has been on the statistics and past performance, and the existing framewor...
Jukka Korpela, Antti Lehmusvaara, Kalevi Kylä...
HICSS
2003
IEEE
207views Biometrics» more  HICSS 2003»
14 years 2 months ago
Formalizing Multi-Agent POMDP's in the context of network routing
This paper uses partially observable Markov decision processes (POMDP’s) as a basic framework for MultiAgent planning. We distinguish three perspectives: first one is that of a...
Bharaneedharan Rathnasabapathy, Piotr J. Gmytrasie...
IWPSE
2003
IEEE
14 years 2 months ago
Using Coordination Contracts for Flexible Adaptation to Changing Business Rules
This paper reports on the use of coordination contracts, presented at the previous two IWPSE workshops, in a project for a credit recovery company. We have designed and implemente...
Michel Wermelinger, Georgios Koutsoukos, Richard A...