In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Copyright 2005 IEEE. Published in the 2006 International Conference on Image Processing (ICIP-2006), October 8-11, 2006, Atlanta, Georgia. Personal use of this material is permitt...
Sangho Yoon, Michael Harville, H. Harlyn Baker, Ni...
Trip planning search (TPS) represents an important class of queries in Geographic Information Systems (GIS). In many real-world applications, TPS requests are issued with a number...
Haiquan Chen, Wei-Shinn Ku, Min-Te Sun, Roger Zimm...
Cloud computing offers new approaches for scientific computing that leverage the major commercial hardware and software investment in this area. Closely coupled applications are s...
Wireless Mesh Networks (WMNs) are envisaged to extend Internet access and other networking services in personal, local, campus, and metropolitan areas. Mesh routers (MR) form the c...