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» A Metamodel for Knowledge Management
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IIWAS
2003
13 years 10 months ago
System Integration and Unified Information Access using Question based Knowledge Management Strategies
A question based knowledge management system with the capability to integrate heterogeneous sources of information and knowledge and which nonetheless acts like a single coherent ...
Alexander Schatten, Franz Inselkammer, A. Min Tjoa
HICSS
2005
IEEE
120views Biometrics» more  HICSS 2005»
14 years 2 months ago
Customer Knowledge Management Competence: Towards a Theoretical Framework
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Minna Rollins, Aino Halinen
AMKM
2003
Springer
14 years 2 months ago
An Agent-Based Approach to Mailing List Knowledge Management
The widespread use of computers and of the internet have brought about human information overload, particularly in the areas of internet searches and email management. This has ma...
Emanuela Moreale, Stuart Watt
ECIS
2003
13 years 10 months ago
Contemporary issues of enterprise content management: the case of statoil
The concept of Enterprise Content Management (ECM) represents integrated enterprise-wide management of the life cycles of all forms of recorded information content and their metad...
Bjørn Erik Munkvold, Tero Päiväri...