Concurrent process calculi are powerful formalisms for modelling concurrent systems. The mathematical style underlying process calculi allow to both model and verify properties of...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
In this paper, we explore the use of an Eco-Driving System [1] to see how the system promotes greener driving behavior. We conducted both an online survey (N=60) and a user test (...
The design, development, and use of complex systems models raises a unique class of challenges and potential pitfalls, many of which are commonly recurring problems. Over time, res...
The sheer amount of data produced by modern science research has created a need for the construction and understanding of "data-intensive systems", largescale, distribut...
Chris Mattmann, Daniel J. Crichton, J. Steven Hugh...