In order to tackle the entire web service life cycle, it is necessary to face how to model systems based on service functionality and also how to add extra-functional properties to...
Abstract—Resource management is a key challenge that service providers must adequately face in order to ensure their profitability. This paper describes a proof-of-concept frame...
Internet service utilities host multiple server applications on a shared server cluster. A key challenge for these systems is to provision shared resources on demand to meet servi...
Ronald P. Doyle, Jeffrey S. Chase, Omer M. Asad, W...
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
Research on knowledge management (KM) readiness has matured. However, recent organizational structures have emerged which prevent traditional instruments from adequately measuring...
Mark Keith, Michael Goul, Haluk Demirkan, Jason Ni...