48 search results - page 9 / 10 » A Review of the Issues Associated with Customer Relationship... |
CAISE
2006
Springer
13 years 11 months ago
2006
Springer
Abstract. Data Warehouse (DWH) systems are used by decision makers for performance measurement and decision support. Currently the main focus of the DWH research field is not as mu...
WSC
2007
13 years 10 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
JUCS
2006
13 years 7 months ago
2006
Abstract: As enterprises worldwide race to improve real-time management to improve productivity, customer services and flexibility, huge resources have been invested into enterpris...
KDD
2001
ACM
14 years 8 months ago
2001
ACM
Surveys are an important part of marketing and customer relationship management, and open answers (i.e., answers to open questions) in particular may contain valuable information ...
LCTRTS
2007
Springer
14 years 1 months ago
2007
Springer
Embedded systems serve an emerging and diverse set of applications. As a result, more computational and storage capabilities are added to accommodate ever more demanding applicati...