In order to enhance user involvement in financial services, this paper proposes to combine the idea of adaptive personalisation with intelligent virtual agents. To this end, a comp...
—This paper proposes a self-healing approach to handle exceptions in service-based processes and to repair the faulty activities with a model-based approach. In particular, a set...
Gerhard Friedrich, Mariagrazia Fugini, Enrico Muss...
E-Government reflects current visions for public administrations towards modernization and reorganization. Thereof, online one-stop Government targets the improvement of customer-...
This experience report describes a three year journey toward agility in a software engineering course. Students in the course work in small project teams to develop an application...
Abstract. Web portals provide an efficient gateway to a broad range of Eservices, resources and information. Web portals need to evolve towards being adaptive in nature, so that th...