: In this article we analyse the notion of knowledge role. First of all, we present how the relationship between problem solving methods and domain models is tackled in different a...
Chantal Reynaud, Nathalie Aussenac-Gilles, Pierre ...
In this paper we develop a two stage algorithm for scheduling call centers with strict SLAs and arrival rate uncertainty. The first cut schedule can be developed in less than a mi...
: The possibility of a direct link between business workflows and the supporting application system is often seen as the critical strength of the SOA paradigm. Though in practice, ...
The Capability Maturity Model and SPICE approach to software process improvement has resulted in a robust system for improving development process capability in the field of softw...
The key problem to be faced when building a HMM-based continuous speech recogniser is maintaining the balance between model complexity and available training data. For large vocab...