In the past, most early hands-on users of interactive software in organizations were individual contributors. Managers as early adopters is a new trend with significant implicatio...
—Current research on code clones tries to address the question whether or not code clones are harmful for the quality of software. As most of these studies are based on the fine...
Nicolas Bettenburg, Weiyi Shang, Walid Ibrahim, Br...
Maintenance costs make up the bulk of the total life cycle costs of a software system. Besides organizational issues such as knowledge management and turnover, the longterm mainte...
Florian Deissenboeck, Markus Pizka, Tilman Seifert
The Terabyte Track explores how adhoc retrieval and evaluation techniques can scale to terabyte-sized collections. For TREC 2004, our first year, 50 new adhoc topics were created ...
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...