Supporting awareness plays a prominent role in facilitating natural and effective communication in Instant Messaging (IM). This paper reports our empirical study of awareness in I...
The purpose of this study is to develop a web-based Research Assistant System (RAS), a Knowledge Management System by community of practice, to improve the group performance of Re...
Community Bar (CB) is groupware supporting informal awareness and casual interaction. CB's design was derived from three sources: prior empirical research findings concerning...
Social media sites are often guided by a core group of committed users engaged in various forms of governance. A crucial aspect of this type of governance is deliberation, in whic...
Jure Leskovec, Daniel P. Huttenlocher, Jon M. Klei...
A growing concern for organizations and groups has been to augment their knowledge and expertise. One such augmentation is to provide an organizational memory, some record of the ...