This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
User interfaces (Uis) for client-server-and Web-based products and services must enable users around the world to access complex data and functions. Solutions to successful user-i...
Aaron Marcus, Karl Wieser, John Armitage, Volker F...
This paper reports on a project establishment undertaking as proposed by the STEPS methodology (Software Technology for Evolutionary Participatory System Design). Project establis...
Establishing a grassroots innovation pipeline has come to the fore as strategy for nurturing innovation within large organizations. A key element of such pipelines is the use of a...
E-Cases is an innovative approach to management development. Traditional case studies typically describe a decision or a problem in a real-life setting. E-Cases encourage students...
Philip M. Drinkwater, Christopher P. Holland, K. N...