Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
In this paper we present research works we are addressing in EU4ALL project (IST-2006-034778) to enable Higher Education (HE) institutions to support and attend the accessibility ...
This paper describes the development, implementation and evaluation of a new teaching approach for a large first year undergraduate course in information systems at the University...
Academic institutions’ dependence on web-based technologies to improve efficiency in class offerings, academic records, and office documentation is increasing at a rapid pace. T...
Every campus department needs computer support, from ordering and setting up new computers to installing software and answering software questions. This is in addition to training...