82 search results - page 5 / 17 » A model for contact center analysis and simulation |
WSC
1997
13 years 8 months ago
1997
This paper presents the development of a flexible simulation model of the rail operations at the Tropicana facility in Bradenton, Florida. The complexity of the process and system...
WSC
2001
2001
Quantifying simulation output variability using confidence intervals and statistical process control
13 years 8 months ago
Two types of variability can occur in model output: variability between replications and variability within each replication. The objective of the model combined with the type of ...
TEDU
2008
13 years 5 months ago
2008
Abstract. Traditionally, medical education has used live patients to teach medical procedures. This carries a significant risk to patients. As learning technology advances, the ear...
ISQED
2008
IEEE
14 years 1 months ago
2008
IEEE
The effects of random variations during the manufacturing process on devices can be simulated as a variation of transistor parameters. Device degradation, due to temperature or vo...
SIGMETRICS
2003
ACM
14 years 21 days ago
2003
ACM
Since web workloads are known to vary dynamically with time, in this paper, we argue that dynamic resource allocation techniques are necessary to provide guarantees to web applicat...