632 search results - page 67 / 127 » A reference model for risk-aware business process management |
ICSOC
2010
Springer
13 years 6 months ago
2010
Springer
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
ICSEA
2009
IEEE
13 years 5 months ago
2009
IEEE
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
QUATIC
2007
IEEE
14 years 2 months ago
2007
IEEE
This paper describes an initiative to improve software acquisition process in Brazil. This initiative was conducted in the context of the MPS.BR Program, a nationwide effort to de...
ISN
1999
Springer
14 years 1 days ago
1999
Springer
The ACTS FlowThru project aims to build a management system which supports the flow of management information across organisational and technological domains by reusing components ...
ISTA
2004
13 years 9 months ago
2004
: New approaches to modeling and design of enterprise systems must enable enterprises to offer dramatically improved capabilities including more effective enterprise architectures,...