176 search results - page 8 / 36 » Activity-based management of IT service delivery |
ICDCS
2003
IEEE
14 years 26 days ago
2003
IEEE
Many value-added and content delivery services are being offered via service level agreements (SLAs). These services can be interconnected to form a service overlay network (SON) ...
AIME
2007
Springer
14 years 1 months ago
2007
Springer
Abstract. Healthcare knowledge management is an active, yet not a well characterized research topic. In this chapter, we attempt to characterize healthcare knowledge management and...
ICAS
2006
IEEE
14 years 1 months ago
2006
IEEE
Next-generation service providers will offer an array of services and applications that is media-rich, personalized, and context-aware. In this future environment, new services an...
MOBISYS
2011
ACM
12 years 10 months ago
2011
ACM
This paper is motivated by two observations: (1) cellular network operators are actively exploring advertisement delivery as a new means of revenue generation, and (2) cellular ba...
WETICE
2003
IEEE
14 years 26 days ago
2003
IEEE
In addition to producing a pervasive standard and a technology framework, the Web Service initiative has prompted businesses to re-examine their service delivery channels. Back-en...