Expansion of distance education (DE) is one of the characteristics of the information society by which we can judge the level of development in a society. As we witnessed many cha...
Massive transaction data sets are recorded in a routine manner in telecommunications, retail commerce, and Web site management. In this paper we address the problem of inferring p...
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
This study stems from a suggestion in the literature (Lohse and Spiller, 1999) that for some products an increase in the amount of information presented on a web site has a negati...
For TREC-10, we participated in the adhoc and manual web tracks and in both the site-finding and cross-lingual tracks. For the adhoc track, we did extensive calibrations and learn...
Mohammed Aljlayl, Steven M. Beitzel, Eric C. Jense...