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CHI
2007
ACM
14 years 8 months ago
Transfer scenarios: grounding innovation with marginal practices
Transfer scenarios is a method developed to support the design of innovative interactive technology. Such a method should help the designer to come up with inventive ideas, and at...
Sara Ljungblad, Lars Erik Holmquist
IUI
2000
ACM
14 years 1 days ago
SUITOR: an attentive information system
Attentive systems pay attention to what users do so that they can attend to what users need. Such systems track user behavior, model user interests, and anticipate user desires an...
Paul P. Maglio, Rob Barrett, Christopher S. Campbe...
CAAN
2006
Springer
13 years 11 months ago
Distributed Routing in Tree Networks with Few Landmarks
We consider the problem of finding a short path between any two nodes of a network when no global information is available, nor any oracle to help in routing. A mobile agent, situa...
Ioannis Z. Emiris, Euripides Markou, Aris Pagourtz...
WSC
2007
13 years 10 months ago
Partial cross training in call centers with uncertain arrivals and global service level agreements
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...
ATAL
2003
Springer
14 years 28 days ago
Resource-aware exploration of the emergent dynamics of simulated systems
The emerging science of simulation enables us to explore the dynamics of large and complex systems even if a formal representation and analysis of the system is intractable and a ...
Sven Brueckner, H. Van Dyke Parunak